Privacy policy

How Arctic Survey Group Oy processes personal data on this website and in customer relationships.

Updated 4 November 2026

Data controller

Arctic Survey Group Oy
Business ID: 3226522-2
Address: Kuunkierto 32, 96190 Rovaniemi, Finland

Contact person for privacy matters

Teemu Sääskilahti, Managing Director
teemu.saaskilahti@arcticsurvey.fi
+358 50 408 1790

What data we process

We only process the data we need to answer enquiries, manage customer relationships and, with your consent, measure how the website is used:

  • Enquiries and quote requests: name, company, email address, phone number and message.
  • Customers and partners: names and contact details of contact persons, and contract and invoicing details.
  • Technical website data: service log data such as IP address, browser details and time of visit.
  • Website usage data if you accept analytics or marketing cookies: for example pages viewed, visit duration, device and browser details, approximate location and where you came to the website from.

Purpose and legal basis

  • Answering enquiries and quote requests. The legal basis is steps prior to entering into a contract and our legitimate interest (GDPR Article 6(1)(b) and (f)).
  • Managing customer relationships and contracts. The legal basis is the contract.
  • Invoicing and accounting. The legal basis is a legal obligation.
  • Keeping the website working and secure. The legal basis is our legitimate interest.
  • Analysing website use and measuring advertising results. The legal basis is your consent.

Where the data comes from

We receive the data from the person themselves when they contact us through the form, by email or by phone. Business customer data may be supplemented from public sources such as the Finnish Trade Register.

How long we keep the data

  • Quote requests and enquiries are kept for 24 months unless they lead to a customer relationship. We also delete form submissions from Netlify after this period.
  • Google Analytics 4 data is kept for 14 months and then deleted automatically.
  • Accounting records are kept as required by the Finnish Accounting Act.
  • Netlify keeps service logs according to its own policies.

Disclosures and processors

We do not sell or disclose personal data to third parties for marketing. Our website host Netlify, our email service provider Microsoft and, with your consent, Google process data on our behalf.

The website and contact form run on Netlify, Inc. Data sent through the form is stored in Netlify's system and forwarded to us by email. Netlify is a US company, so data may be transferred outside the EU and EEA. Netlify is certified under the EU-U.S. Data Privacy Framework, so transfers to the United States are based on the European Commission's adequacy decision. Netlify's data processing agreement is part of its terms of service.

Cookies and analytics

The website uses Google Tag Manager to load Google Analytics 4 visitor analytics and, if we advertise, Google Ads tracking. Analytics and marketing cookies are only used if you accept them in the cookie banner. Without your consent these services do not store cookies in your browser.

Necessary

We store your cookie choice in your browser's local storage so that the banner does not appear on every visit. The choice is valid for 12 months. This storage is necessary to remember your choice and does not require consent.

Analytics (Google Analytics 4)

We measure how the website is used so that we can improve it. We collect, for example, pages viewed, visit duration, device and browser details, approximate location, where you came to the website from, contact form submissions and clicks on phone links. Google Analytics 4 does not store IP addresses.

  • _ga distinguishes visitors. Kept for up to 2 years.
  • _ga_* keeps the session state. Kept for up to 2 years.

Marketing (Google Ads)

If we advertise on Google Ads, we measure the results of our advertising, such as enquiries that came through ads, and we may show ads to people who have previously visited the website.

  • _gcl_au links ad clicks to actions on the website. Kept for 90 days.
  • Google's own advertising cookies on the google.com and doubleclick.net domains. Retention periods vary.

Legal basis and transfers

The legal basis for analytics and marketing is your consent (GDPR Article 6(1)(a)). The services are provided by Google Ireland Limited. Data may be transferred to Google LLC in the United States. Google is certified under the EU and US Data Privacy Framework, and transfers are also covered by the European Commission's standard contractual clauses. See Google's privacy policy for more information.

Changing your consent

You can change or withdraw your consent at any time from the Cookie settings link at the bottom of the page. When you withdraw consent, we remove the website's Google cookies from your browser. Withdrawing consent does not affect the lawfulness of processing before the withdrawal.

Security

The website uses an encrypted HTTPS connection. Access to personal data is limited to people who need it for their work.

Your rights

You have the right to access the data stored about you, to request correction or deletion, to restrict or object to processing, and to receive your data in a portable format.

Send your request to teemu.saaskilahti@arcticsurvey.fi. We will respond within one month.

Right to lodge a complaint

If you believe that the processing of your personal data breaches data protection law, you can lodge a complaint with the Office of the Data Protection Ombudsman in Finland: tietosuoja.fi.

Changes

We update this policy when our processing changes. The latest version is always on this page.